At this time all product sales are final. Due to the finality of your purchase, we strongly encourage you to email us at firstname.lastname@example.org with any prior questions or concerns. We also strongly suggest you precisely note measurements and scale of all jewelry & products before purchasing.
• NINAKI jewelry is non-refundable as our pieces are custom made to order.
• Once an item goes into production it is non-refundable, please ask any questions prior to placing your order.
• Each piece is hand-made in our Los Angeles studio and may vary slightly. If an item is defective we will be happy to exchange or repair it as we see fit.
LARGE HOME OBJECTS:
OBJECTS THAT REQUIRE SPECIAL DELIVERY ARRANGEMENTS ARE NOT ELIGIBLE FOR RETURNS. WE ARE HAPPY TO HELP YOU WITH ANY QUESTIONS OR CONCERNS YOU MIGHT HAVE BEFORE YOUR PURCHASE.